Accessibility Statement

Our Commitment

Tower 12 is committed to making tower12hb.com accessible to everyone, including people with disabilities. We believe that every guest deserves a welcoming, usable, and enjoyable digital experience, and we are continually working to improve the accessibility of our Site.

Standards We Follow

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, published by the World Wide Web Consortium (W3C). These guidelines describe how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments.

We also strive to comply with the Americans with Disabilities Act (ADA) and California’s Unruh Civil Rights Act.

Current Accessibility Features

The following features are currently implemented on our Site:

• Skip-to-main-content link at the top of every page, allowing keyboard users to bypass navigation and jump directly to page content.
• Visible keyboard focus indicators on all interactive elements.
• Logical heading structure (H1 through H3) to help screen-reader users understand and navigate page content.
• ARIA landmark roles for navigation, main content, and footer regions.
• Touch targets sized to meet WCAG minimum target-size guidance on mobile.
• Alternative text on meaningful images, with decorative images marked so screen readers skip them.
• Full keyboard navigation of the Site’s interactive elements — including the dropdown navigation menus and page controls — without requiring a mouse.
• Food, drink, and brunch menus published as accessible HTML pages rather than image or PDF files.
• Resizable text that stays readable when zoomed up to 200 percent.

Compliance Status

Our Site has been reviewed against WCAG 2.2 Level AA using automated and manual testing. We recognize that some areas may not yet fully meet these standards. We treat accessibility as an ongoing practice, not a one-time project, and we re-evaluate the Site on a regular basis.

Known Limitations

While we work toward full WCAG 2.2 Level AA conformance, we want to be transparent about areas that are actively being addressed:

• Third-party content. Some functionality is provided by third parties that we link to, including our reservation platform (OpenTable), our delivery and pickup platform (DoorDash), our gift card provider, our separate merchandise store, and the social media pages we link to. These services are operated by the third parties and may not fully meet WCAG 2.2 Level AA. We encourage those providers to prioritize accessibility and will flag issues we discover.
• Ongoing remediation. Issues identified through testing or user feedback are prioritized based on impact and addressed in regular updates.

Alternative Access Options

If you have trouble accessing any part of our Site, please contact us and we will work with you to provide the information you need in an alternative format, including making a reservation, answering questions about the menu, or relaying information from a page you are unable to use.

Feedback and Contact

We welcome your feedback on the accessibility of our Site. If you experience a barrier, have a suggestion, or need assistance, please contact us:

Email: eyner@tower12hb.com
Phone: (310) 374-3964
Mail: Tower 12, Attn: Accessibility, 53 Pier Ave, Hermosa Beach, CA 90254

When you contact us, please include a description of the issue you encountered, the web address (URL) of the page, and the assistive technology you were using (if any). We respond to accessibility feedback within 5 business days.

Physical Accessibility

Tower 12 is committed to providing an accessible in-person dining experience at 53 Pier Ave, Hermosa Beach, CA 90254. If you have questions about physical accessibility at our location, please call us at (310) 374-3964 or email eyner@tower12hb.com before your visit so that we can prepare to welcome you.

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you may contact the U.S. Department of Justice Civil Rights Division at ada.gov, or the California Civil Rights Department at calcivilrights.ca.gov.

Review

This Accessibility Statement was last reviewed on the date listed above. We review and update this statement at least annually and when we make significant changes to the Site.